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BWC21 Business Writing Skills Self-study (with no instructor)
BWC21 Business Writing Skills Self-study (with no instructor)
Tuition: $69.00


The Business Writing Skills self-study course will teach you how to write clear, professional letters, e-mails, memos, and reports. The course materials contain easy-to-understand explanations and a large number of examples so you can learn the skills on your own. It is divided into lessons, like a college course. You have access to the course materials for as long as you want to use them.

The Business Writing Center does not track progress through this version of the self-study course. A variety of the BWC21 self-study course is available in which the Business Writing Center records your completion of lessons. It is BWC21R. If you need certification that you have completed the course, enroll in BWC21R, and the Business Writing Center will notify you or a manager that you have completed all of the lessons.

Because the self-study courses have no instructor contact, you will not receive a graduation certificate. If you want instructor contact and a graduation certificate, you should enroll in BWC210.

Volume discounts are available for multiple enrollments at the same time.

More information and registration

Course Content

Letter and Memo Formats
Use a standard letter format.
Use a standard memo format.

Prepare Your Notes
Prepare notes for your email, memo, letter, or report.

Organize the Writing.
Organize the notes.

Introduce the Content.
For emails and memos, always write a clear, meaningful subject line.
Write a clear, complete introduction.
For emails, letters, and memos, write a cordial beginning or buffer.
State the contents of the document.

Present Explanations in Blocks
Write the explanations in blocks.
Check each block for focus.
Check each block for completeness.
Use headings to open blocks.

Present Lists Clearly
Create lists.
Mark the list items clearly.
Use information blueprinting to be explicit.

Write Clear, Complete Explanations.
Use key words consistently.
Use full phrases to define words clearly.

Write Clear, Effective Sentences, Paragraphs, and Words.
Use paragraphs to organize information.
Write concisely.
Write clear, simple, active-voice sentences.
Write strong, active, direct sentences.
Use words the reader will understand.

Prepare a Polished, Correct Final Draft Use your spell checker and grammar checker.
Format the email to be readable.