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BWC21R Business Writing Skills self-study course with recording progress
BWC21R Business Writing Skills self-study course with recording progress
Tuition: $69.00


The Business Writing Skills self-study course will teach you how to write clear, professional letters, e-mails, memos, and reports. The course materials contain easy-to-understand explanations and a large number of examples so you can learn the skills on your own. It is divided into lessons, like a college course. You have access to the course materials for as long as you want to use them.

The Business Writing Center will record your completion of lessons and notify you or a manager that you have submitted the forms showing that you completed all of the lessons.

Because the self-study courses have no instructor contact, you will not receive a graduation certificate. If you want instructor contact and a graduation certificate, you should enroll in BWC210.

Volume discounts are available for multiple enrollments at the same time.

More information and registration

Course Content

Letter and Memo Formats
Use a standard letter format.
Use a standard memo format.

Prepare Your Notes
Prepare notes for your email, memo, letter, or report.

Organize the Writing.
Organize the notes.

Introduce the Content.
For emails and memos, always write a clear, meaningful subject line.
For letters, use a "Subject" or "Re" line if your company customarily uses it.
Write a clear, complete introduction.
For emails, letters, and memos, write a cordial beginning or buffer.
State the contents of the document.
For reports, state conclusions and recommendations in the introduction.

Present Explanations in Blocks
Write the explanations in blocks.
Keep explanations of a subject together in one block.
Check each block for focus.
Check each block for completeness.
Open each block with a statement of the contents.
Use headings to open blocks.
Bold field or data names to identify them as blocks.

Present Lists Clearly
Create lists.
Open list blocks.
Mark the list items clearly.
Keep list items in a single list.
Keep list items in the same format.
Use information blueprinting to be explicit.

Write Clear, Complete Explanations.
Use key words consistently.
Use full phrases to define words clearly.

Write Clear, Effective Sentences, Paragraphs, and Words.
Use paragraphs to organize information.
Write concisely.
Combine sentences to show relationships. Separate sentences to make them clearer.
Write clear, simple, straightforward sentences.
Write strong, active, direct sentences.
Use words the reader will understand.

Prepare a Polished, Correct Final Draft Use your spell checker and grammar checker.
Format the email to be readable.