The Explicit Business Writing course teaches the best practices that result in clear, concise, professional business documents. The Business Writing Center faculty have refined the list of skills over the past 38 years of training business writers. The course uses the book, Explicit Business Writing: Best Practices for the Twenty-First Century. The instructor for this course is the author of the book, Dr. Robert Craig Hogan. You will receive a copy of the book as part of your tuition.
You will go through the course at your own pace, so you could complete it within a few weeks. However, you have up to four months to complete the course so you can fit the study time into your schedule. All lessons must be finished within the four-month period.
You will master all of the following skills and demonstrate mastery in writing examinations:Plan and organize.
- Have clear objectives.
- Include everything every intended reader needs to achieve your objectives.
- Respond to requests by providing precisely what the person asked for under the conditions specified.
- Organize for clarity.
- In emails, letters, and memos, write thanks, commendations, and genuine statements of good will that build teams and partnerships with clients.
- Present the information with consideration for the reader's possible reaction to the subject and you.
- Use the tone and level of formality that fit the objectives and the reader.
- Write email subject lines using words that alert the reader to the contents, required action, or critical information in the email.
- In the introduction, explain everything readers need to know to understand fully why they are receiving the document.
- In the introduction, describe all actions the reader is expected to perform and any critical information the reader must know.
- Write a clear statement of the contents at the end of the introduction so readers know what to expect and can prepare for reading.
- Put the information into clearly defined blocks that the reader can read, understand, and remember, one block at a time.
- Present information in a clear visual blueprint so readers can see the organization as they read.
- Write concrete, detailed descriptions of problems and issues.
- Write requests that state directly, unambiguously, and completely what you are requesting.
- Write instructions and procedures that are complete and concrete.
- Write concisely.
- Write clear, focused, organized paragraphs that help readers identify, understand, and remember concepts.
- Write active sentences that are complete, clear, and straightforward.
- Use only simple punctuation.
- Use words every intended reader will understand.
- Polish and proofread all documents.
- Use formatting that makes the text easy to read.